Why hourly, and why we will not total your move from a web page
Two houses with identical bedroom counts can be a half-day apart in real work: one is a flat carry to a driveway, the other is two half-flights, a piano and forty metres of garden path. A fixed sight-unseen total has to price for the worst house, which means the easy houses subsidise it. Hourly, with the crew size matched to the house and the hours estimated in writing after a walkthrough, is the honest version: you pay for your move, not the average of everyone else's.
What keeps hourly honest is the plan. Because the sequence is written down, the day does not wander, and because the estimate's assumptions are written down, there is nothing to argue about later. The format is documented in what a written move plan contains.
The two rates, plainly
The standard rate is what the same crew costs when a job is arranged and managed by phone. The online rate applies when you book through the site: the enquiry carries the details, the plan comes back in writing, and the saving covers the difference in our handling time. Same crew, same care, same truck.