Guides · the document
What a written move plan contains
Most moving quotes are a number attached to a hope. A move plan is different: it is the day, on paper, before you commit to anyone. Here is what one contains, and a worked sample to hold ours, or any removalist's, against.
The five parts
- The house, as measured. Levels and half-flights counted, tight turns named, the agreed exit for every oversized piece. If the plan does not mention your stairs, it was written about a different house.
- The sequence. Which rooms empty in what order and why, where cartons stage, what goes on the truck first because it comes off last.
- The protection list. What gets boarded, felted, wrapped and guarded, surface by surface, before the carry begins. Details: the protection guide.
- The crew and the rate. How many movers, how many trucks, the published hourly rate that crew carries, and the honest hours estimate with its assumptions written down.
- The day's edges. Start time, truck position, access notes (the dock booking, the council permit, the neighbour's driveway agreement), and who to call when something changes.
A worked sample
Fictional house, real format: a three-level split on a battle-axe block, three bedrooms, one piano. Every plan we write looks like this; only the house changes.
Why we put it in writing
Three reasons, all of them yours. First, a written plan is checkable: you can walk the house with it and catch what we missed while it still costs nothing. Second, it makes the quote honest, because the hours estimate sits next to the assumptions it rests on, and if the assumptions change, you can see exactly why the hours did. Third, it survives the phone call. Whatever was promised is not a memory contest six weeks later; guidance on quotes and deposits from NSW Fair Trading says much the same about getting the essentials of any service agreement on paper.
The plan is free, it arrives after the walkthrough, and it is yours to keep even if you book someone else with it. We can live with that trade.
The short version: if it is not written down, it is not a plan. Send the enquiry to start yours, or preview one in the planner right now.